2012
Bachelor of Science in Hospitality Management
Baliuag University
More Info About Me
Hello! I'm Rach, your Social Media manager. I can facilitate and provide the following services for you and your business;
_Social Media Management and Scheduling _Social Media Marketing _Content Creation
_Customer Service _Engagement _Writing Captions _Graphic Design (Canva)
_Hashtag Research
Let's connect, collaborate and grow together!
My Skills and Competencies
Social Media Manager
Lead Generation
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2018
-
2022
Main Shopping Princess Phils Inc.
(Manager, Customer Service & Business Centre Operations)
Industry: Retail
Services Specialization: Customer Service
Business Centre Operations Role: Manager, Customer Service and Manager,
Business Centre Operations.
Branch Officer-in-charge. Deals with daily communication and reconciliation with third party billers and partners. Maintain excellent levels of internal and external customer service. Identify customer’s needs and respond proactively to all their concerns. Certified Branch Trainor that performs training and development of personnel. Oversee daily operations both for Customer Service department and Business Centre Operations. Performs and create marketing plans to meet given target. In-charge with audit, ordering and inventory. preparation of reports, people handling and with marketing and strategic planning.
2014
-
2017
Al Abbas Group of Companies Food and Life Global Flavours Marrybrown | Dubai UAE
(Assistant Branch Manager – Manager-in-Charge)
Industry: Food and Beverages
Specialization: Management/Business Development
Role: Assistant Branch Manager
Position level: Non-Executive
Manage all F&B day-to-day operations within budgeted guidelines and to the highest standards, preserve excellent levels of internal and external customer service, identify customer’s needs and respond proactively to all their concerns. Lead the team by attracting, training, and appraising talented personnel, implementing sales plan, establish targets, schedules, policies and procedures. Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork. Report on management regarding sales results and productivity. Sustains rapport with key accounts by making periodic visits, exploring specific needs, anticipating new opportunities. Provides information by collecting, analyzing, and summarizing data and trends. Handles payroll and timekeeping for Dubai and Abu Dhabi branches.
2012
-
2013
Shopping Center Management Corp. Supermalls
(Mall Food court Administration Assistant)
Industry: Retail
Specialization: Administration / Management
Support the Mall Foodcourt Manager in the implementation of objectives and policies. Performs administrative and office support activities for multiple supervisors. Duties may include fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing. Extensive software skills, and strong communication skills.
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Lead Generation
Collects and evaluates potential sales opportunities.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.