2019
Bachelor of Science in Information Technology
Pamantasan ng Lungsod ng Pasig
About ME
I've held positions with Microsoft as a technical support representative, a data entry specialist, Lead generation Specialist, appointment setter and a Personal Virtual Assistant in an HVAC company recently.
My Skills and Competencies
Customer Support
Graphics Designer
Data Entry
Administrative Tasks
Certificates
My Experience and Education
2023
-
2024
Abel Mechanical Services
(Admin Assistant)
-Answers inbound calls for appointment/ inquiries.
-Set-up appointments for customers who wants to
avail the HVAC maintenance service
2022
-
2023
Ciro Technologies
(Data Entry Specialist)
-Do Web research for different companies and their
repective information to put into the CRM
-Do data entry of information collected and put into
the CRM for the customer to use (directory)
2022
-
2023
Devore Recruiting Agency
(Appointment Setter)
Search for possible clients using LinkedIn and set
appointments for the client and CEO.
Manage LinkedIn of the CEO to be optimized and to
grow conenctions
2020
-
2022
Teletech Customer Care Management
(Customer Service Representative)
Provide assistance regarding issues with the food delivery and provide necessary compensation for the inconvenience
2018
-
2020
Concentrix- Convergys Philippines
(Technical Support Representative ( level 2))
Provide technical support for US customers for their Operating System issues (Microsoft Windows )
2016
-
2017
Convergys Philippines
(Technical Support Representative)
Assisting customers via phone on their issues at their local internet service provider
My Services
Appointment Setting
Appointment setter for a Medical recruitment agency in the US.
Executive Assistant
Provide servvices to CEO includes recruitment, call managements and scheduling.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Testimonials
Data Entry Testimonial #1
Top QA Performer
Data Entry Testimonial #2
Top Productivy and Quality Performer
Personal VA Testimonial #1
Client is happy with me being part of the team.