Bachelor of Arts in English
Tarlac State University
Hi! I'm Rachelle, your Virtual Assistant. I am 24 years old and a graduate of Bachelor of Arts in English Language and Literature studies at Tarlac State University. I would like to describe myself as someone who is a fast learner, creative and trustworthy.
I've always been the kind of person who loves helping others and is always up for new challenges. I am an enthusiastic, self-motivated, reliable, responsible, and hard-working person I have good interpersonal skills and excellent time management skills. I am able to work independently in busy environments and also within a team setting.
Tarlac State University
Doing outbound phone calls and generating potential good leads for the client. Prospecting homeowners piquing interest. Updating CRM with correct dispositions and notes.
Doing inbound calls and providing support to the dental office and/or members in regard to their benefit eligibility, claims, and outstanding payments.
Handles all administrative matters including managing the department’s calendar, coordinating meetings, answering incoming phone calls and emails, managing and organizing files using Microsoft word and excel, creating basic reports, taking down notes for minutes of meetings
Respond to customer inquiries and provide strategic support for their concern.
Search the internet for information on a wide variety of topics.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Create visual concepts using canva to present concepts to audiences that would captivate, engage, and inspire them.
Provide help with calendar/email management, photo editing, managing and organizing files, and creating basic reports.