Hey I am Rachell Ann

More Info About Me

I graduated with a Bachelor's degree, took Masteral study, and am currently a student of a Juris Doctor degree. I have worked with different institutions and have gained skills and knowledge that are relevant to an organization. I have dealt with customer service, administrative tasks, training, and people management. I have developed personally and professionally throughout my career venture and I am confident to be a contributor to the success of an organization to which I belong.

Rachell Ann M Bantayan
Quezon City, Philippines
rachebants@gmail.com
Freelancer
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My Skills and Competencies

Social Media Management
Graphic Designer
Data Entry
Content Creator

Certificates

Certificate

My Experience and Education

  • EXPERIENCE
  • EDUCATION
On-Going
Juris Doctor

College of Law | San Sebastian College-Recolletos

2019 – 2020
Educational Administration

Master of Arts | St. Roberts International, Bangkok, Thailand

2017 - 2020
Allianz Worldwide Partners, Inc.
(Learning and Development Specialist)

This job description outlines the responsibilities of an induction training specialist for products, systems, and processes. Responsibilities include cross-skilling training, nesting supervision, coaching, project management for SOP manuals, people management, presentation of people's performance, setting of appointments, research and data analysis, spreadsheet management, providing updates and correspondence to clients, and preparing training materials.

2015 - 2017
Suankularb Wittayalai Samutprakan
(ESL and Homeroom Teacher)

Suankularb Wittayalai Samutprakan | Pittayalongkorn Pittayakom School | Blooming Buds International

This job involves teaching English to students of all ages, both online and in person. The teacher is responsible for creating lesson plans and teaching materials, delivering assessments, and monitoring and coaching students to ensure their performance is up to standard.

2010 - 2012
SPI Global (Smart Telecommunications)
(Customer Service Representative)

SPI Global (Smart Telecommunications) | Convergys San Lazaro (Cigna) | RMH Teleservices Asia (Amazon UK)

This job requires handling inbound calls for three different accounts: a local telecommunication account, a medical insurance account, and an e-commerce account. Responsibilities include answering queries, verifying account information, resolving customer complaints, offering deals and promotions, advising on company information, selling products and services, updating policy information, researching and de-escalating customer issues, and utilizing software programs to resolve customer inquiries. The job also requires working with customer supervisors to ensure excellent customer service is delivered.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Quezon City,
Philippines
Email :
rachebants@gmail.com


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