2014
Business Administration Major in Office Administration
De La Salle University-Dasmariñas
Hello!
A highly motivated and enthusiastic individual with demonstrated expertise in administrative support and social media management. Dedicated to assisting businesses in achieving growth and delivering the exceptional service they deserve.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2014
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2019
BDO UNIBANK Inc
(Customer Service Associates)
Cross-sells bank products by answering inquiries, informing customers of new services and product promotions, provides account services to customers by receiving deposits and loan payments, cashing checks, issuing saving withdrawals.
April 2020
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August 2021
Uratex Cavite Online Dealer
(Social Media Manager/Fb ads specialist)
• Managing and retaining social media accounts such as Facebook, Instagram, and TikTok.
• Monthly responsibilities entail strategic planning, creating a content calendar, and scheduling posts.
• Generate, edit, publish, and share engaging content to elicit more followers.
• Answering inquiries and converting traffic into sales.
• Design and implement social media strategy to align with business goals.
• Monitoring social media performance and creating analytical reports using Facebook insights.
June 2023
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January 2024
Zlittle Crafts
(Part-Time Social Media Manager)
•Social Media Strategy Development
-Formulate and execute a comprehensive social media strategy to increase brand awareness, engagement, and followership.
• Community Engagement and Customer Interaction
-Foster a positive and engaged community by responding to comments, messages, and mentions on social media platforms.
-Build relationships with customers, influencers, and collaborators to enhance the brand's reputation and reach.
• Platform Management and Optimization
-Manage and maintain all social media accounts, ensuring consistent branding and messaging across platforms.
-Optimize profiles with relevant keywords, hashtags, and compelling bios to attract a larger audience.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.