I’m Quennie. You may call me Kwen. I am an efficient Social Media Manager and Account Manager for a real estate company with 9+ years of experience. Extensively proficient in providing excellent customer service, accounting, clerical and administrative work. Currently looking and accepting new job opportunities. Feel free to send me a message.
Lyceum of the Philippines University - Manila
- To serve as the team head to manage, guide and train accounts management specialists
- Represents the company to serve as primary contact for all existing clients for residential projects.
- Responds to client requests and communicates account status updates via calls and emails.
- Collection of due accounts and meeting the target set by the management
- Prepares financial arrangement proposals for due accounts
- Provides clients with correct and legible Statement of Accounts, Notices and Letters related to collection and settlement of account
- Reviews requests for endorsement to higher management for approval
- Coordinate with banks for processing of clients' loans
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.