2011
Bachelor of Science in Hotel & Restaurant Management
De La Salle Araneta University
More Info About Me
I love learning new things and developing my professional skills. Through hard work and dedication, I have managed to become a Bilingual(Spanish/English) Support Representative. Currently, I’m working to become the best Virtual Assistant. I believe I can achieve this, if you let me help you by sharing my skills and knowledge. Let’s grow together. - SAM .
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2022
DATAMATICS
(CSR - SPANISH)
Responsible for carrying out all task associated with candidate examination scheduling. Relaying information about the examinations, verifying policies and guidelines for testing.
2020
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2022
Nowcom Global Services LLC
(Loan Verifier - Spanish/English)
Doing inbound and outbound calls to conduct customer, employment and insurance verification for loan processing. Ensure all information are encoded in the system accurately.
2016
-
2022
TaskUs
(Email Support Representative)
Responsible for ensuring customer satisfaction by handling inquiries, complaints, request issues via email. Ensure all customer communications are professional, accurate and timely.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.