2014
Bachelor of Science in Hotel and Restaurant Management
University of the Assumption
More Info About Me
With my expertise, I can assist you in connecting with your current and prospective
clients, representing your business professionally and with fun on different Social Media
Platforms, generating leads and converting them into sales, and utilizing everything you
have!
My Skills and Competencies
Customer Service Representative
Social Media Management
FB Ads Expert
Data Entry
Certificates
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My Experience and Education
April 2022
-
November 2022
EFI Ecommerce
(Virtual Assistant | Social Media Manager)
- Managed different social media platforms to keep the business active
- Scheduling & Posting of content
- Engagement | Reaching out
- Manage inbox, reviews, and comment section
- Checking the links and posts if successfully published and posted
- Admin task | Miscellaneous
October 2020
-
December 2022
Lizardbear Tasking Corp.
(Subject Matter Expert | L2)
- Handling specialized calls, chats, and emails including escalations
- Marketing promotional issues
- Providing assistance to CSR
- Determining fraud accounts
- Providing approval for compensation
- Handling Zendesk Tickets
June 2018
-
October 2020
Majorel Corporation
(Social Media Content Reviewer)
- Reviewing posts from a Social Media Technology Client
- Making sure all posts are set by standards
July 2016
-
June 2018
Sutherland Global Services
(Content Moderator | Amazon)
- Suppressing and approving reviews and feedback from the customer
- Chat support
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
FB Ads Expert
Advertise your business across Facebook's various ad formats and maximize your budget.