2008
Bachelor of Science in Psychology
Lyceum of the Philippines University - Batangas
More Info About Me
I see myself as conscientious and dependable individual, known for my strong sense of responsibility and commitment to fulfilling my obligations. My attention to details and precision makes me a reliable team member who can be counted on to deliver accurate results. My diligent work ethic and perseverance demonstrate my dedication in achieving success in my endeavors. With a clear focus on my objectives and a proactive approach to reaching my goals, I exhibit a goal-oriented mindset that drives me towards excellence. As a dreamer, I possess creativity and imagination, allowing me to envision possibilities beyond the ordinary. Coupled with my innate drive and determination, I strive to turn my aspirations into tangible achievements, making me a motivated and ambitious individual.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2009
-
2010
Siemens Energy Inc.
(Receptionist)
1. Handling incoming calls, transferring calls to the appropriate person or department, taking messages, and providing general information to callers.
2. Greeting visitors, signing them in, notifying employees of their arrival, and ensuring visitors are comfortable while they wait.
3. Accepting and organizing incoming mail, packages, and other documents, and distributing them to the appropriate recipients.
4. Managing the flow of internal documents within the organization, including logging received documents and ensuring they reach the intended recipients.
5. Handling requests for office supplies, maintaining inventory levels, and ordering new supplies as needed. Compiling reports on stationery and supplies inventory for the General Administration Department to track usage and replenishment needs.
6. Ensuring that the internal telephone directory is up to date with accurate contact information for employees.
7. Managing and reporting on monthly charges for telecommunications services used by the General Administration Department.
8. Reviewing and verifying timesheets and billing information submitted by the company's contractors to ensure accuracy and compliance.
2008
-
2009
Madison Shopping Plaza Inc.
(Customer Service Assistant)
1. Engaging with customers who come in person to purchase gift passes, show tickets, or other authorized items offered by the company.
2. Assisting customers in selecting and purchasing gift passes or show tickets, providing information on pricing, availability, and any promotions or discounts.
3. Accepting payments from customers for bills or services provided by the company, processing payments accurately and providing receipts as needed.
4. Providing knowledgeable, friendly, and efficient customer service to ensure a positive experience for customers, addressing any questions or concerns they may have.
5. Being well-informed about the products or services offered by the company, including gift passes, show tickets, and other authorized items, in order to effectively assist customers.
6. Handling transactions in a timely and efficient manner to ensure smooth operations and customer satisfaction.
7. Managing cash transactions, handling cash responsibly, and balancing cash registers at the end of each shift.
8. Identifying opportunities to upsell or cross-sell additional products or services to customers to increase sales and enhance the customer experience.
9. Adhering to company policies and procedures regarding the sale of authorized items, maintaining accuracy in transactions, and ensuring compliance with relevant regulations.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.