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Mystical Rose College of Science and Technology
Highly Motivated customer service representative with a pleasant personality and welcoming attitude. With the help of my innovative problem-solving skills, multitasking abilities, and solid interpersonal skills, I have acquired training for customer satisfaction and have extensive knowledge of customer interaction, customer transactions, and catering to client inquiries. Additionally, earned several peer recognition awards and favorable customer evaluations for managing client complaints during my five-year career in superior customer service. Applying for the position of customer care team supervisor to further my management career progression.
Mystical Rose College of Science and Technology
Learn details about our product and service offerings. Finding leads and conducting the necessary follow-up to meet sales quotas. Address any questions or issues customers may have. Communicate with customers to understand their requirements and need. Offer solutions based on clients needs and capabilities. Update client records and Track and document calls and sales.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.