2017
Bachelor of Secondary Education Major in English
Cataingan Municipal College
More Info About Me
I'm a wife and a mother. I put a lot of effort into providing for my family and always want to do my absolute best. Hard work is something I'm passionate about, not only in my career but in all I do. I appreciate the criticism because it motivates me to keep trying until I succeed and I can become adaptable in practically anything I do since I am a little hard on myself.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2017
-
2022
CVG- CONCENTRIX
(Customer Service Associate)
As a customer service, our top priority is to respond to client inquiries on email and web chat. Inform current and prospective clients about the products and services we offer. Keep precise records of our customers and to the Team Leader and Ops Team is to help them identify and escalate issues of the highest priority including actively participation at team meetings and development training.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Testimonials
KEZIA MAE INDIOLA
Princess is a good friend of mine who can easily lean on if you have problems in life or even at work. Princess is a very professional person , very reliable & trustworthy. Way back when we are still workmates Cess serves as our support when our Team Leader is not around. She made sure that the Team passed our daily metrics and you can easily run into her when we had questions with regards to the process. I see a big potential in Cess to become a Leader someday because the way she handles us is the perfect trait to become a leader. A very dedicated , passionate person & very hardworking. I would highly recommend Cess to become your Virtual Assistant. Hiring her would be a great asset to your company! 😉
VANESSA MADELO
Princess is the most reliable and trustworthy person I've ever known, she's someone that you can rely on. I can still remember when we still work together she's someone that you can truly depend on, she's more than willing to teach and share her knowledge and ability to the team. She always made sure that we're getting the right support needed especially in the absence of our higher ups. Princess displayed a true team leader on her own initiative and would definitely be an asset to your company.