2012
BS Tourism
Lyceum of the Philippines University
Driven and Versatile Virtual Assistant
Hello! My name is Princess Aliana B. Neri but you can call me Aliana.
I am dedicated and motivated professional with 7 years of experience in airline industry. A former flight attendant with great customer service, we’re also trained as a first aider.
Outside work, I’am a mom of a 5 year old son. I enjoy spending quality time with my family and watching K-dramas. I also love exploring cafes, restaurant and exploring new places. Other than that, I ensure to pamper myself like going to the spa and salon.
Now, I’am looking to take on a new challenge as a virtual assistant in a dynamic and innovative company.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2016
-
2023
Cebu Air
(Cabin Crew)
• Attending a pre-flight briefing, during which air cabin crew are assigned their working positions for the upcoming flight (crew are also informed of flight details, the schedule and if there are passengers with any special requirements, such as diabetic passengers, passengers in wheelchairs or the number of infants on board)
• Carrying out pre-flight duties, including checking the safety equipment, ensuring the aircraft is clean and tidy, ensuring that information in the seat pockets is up to date and that all meals and stock are on board
• Welcoming passengers on board and directing them to their seats
• Informing passengers of the aircraft safety procedures and ensuring that all hand luggage is securely stored away
• Checking all passenger seat belts and galleys are secure prior to rake-off
• Making announcements on behalf of the pilot and answering passenger questions during the flight
• Serving meals and refreshments to passengers
• Selling duty-free goods and advising passengers of any allowance restrictions in force at their destination
• Reassuring passengers and ensuring that they follow safety procedures correctly in emergency situations
• Giving first aid to passengers where necessary
• Ensuring passengers disembark safely at the end of a flight and checking that there is no luggage left in the overhead lockers
• Completing paperwork, including writing a flight report.
2020
-
2022
Online Business Owner
(Small business owner)
• Creating a business plan and strategy
• Keeping track of finances and accounting
• Managing marketing and sales
• Ensuring outstanding customer service, and planning new iniatives
2013
-
2014
Solaire Resort and Casino
(Dealer)
• Overseeing all gaming functions for the assigned table.
• Receiving and managing casino chips.
• Shuffling cards by hand or via the automated shuffle machine.
• Greeting customers and distributing cash chips.
• Announcing the start of the round and taking bets.
• Announcing the closing of the betting round.
• Distributing player cards.
• Playing house hands, spinning the roulette wheel, and throwing the dice.
• Determining winners and distributing winning chips.
• Preventing cheating at the table and reporting irresponsible behavior.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.