2017
Associate in Information and Technology
San Pedro College of Business Administration.
More Info About Me
Hey everyone! I'm a skilled WordPress developer with 6 months of practical experience in building dynamic and visually appealing websites. My expertise lies in leveraging the Elementor plugin to design and create custom, responsive, and user-friendly web pages. I focus on delivering clean, functional sites that not only look great but also provide an intuitive experience for visitors.
My passion is turning design concepts into fully operational websites. I'm adept at crafting engaging layouts and ensuring seamless functionality across various devices. I'm dedicated to delivering high-quality results that meet specific client needs and enhance their online presence.
Ready to bring your website vision to life? Let's talk about your project!
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Problem Solving Skills
Theme Development
Communication Skills
Certificates
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My Experience and Education
2025
-
2025
Yngen Data Corporation
(Customer Care Representative)
- Answering customer inquiries.
- Resolving customer issues
- Processing orders and returns.
- Maintaining customer records.
- Meeting customer satisfaction targets.
- Contributing to team goals.
- Staying updated on product knowledge.
- Proactive problem solving.
- Following company protocols and procedures:
2024
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2024
Yngen Data Corporation
(Website Creator)
I'm a dedicated Chat Support Specialist with hands-on experience in resolving client concerns efficiently through live chat. I specialize in providing clear, timely assistance while using tools like Elementor to help manage and customize website content. My goal is always to ensure a smooth and satisfying experience for every client I assist.
2019
-
2022
Accenture Philippines
(Customer Service Representative)
Respond promptly to customer inquiries via chat, email, or phone.
Resolve product or service issues by clarifying customer complaints and determining the best solution.
Provide accurate, valid, and complete information by using the right methods and tools.
Maintain detailed records of customer interactions, transactions, and feedback.
Follow up with customers to ensure their issues are resolved.
Collaborate with other departments to resolve complex issues.
Stay updated on product knowledge, company policies, and customer service best practices.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.