2013
Associate in Computer Technology
Northeastern Cebu Colleges
🌟 Introducing Your Next Virtual Assistant: Bridging Expertise in BPO and Social Media Management! 🌟
With 7 years of invaluable experience in the dynamic realm of the BPO industry, particularly within the travel sector, I bring a wealth of skills perfectly primed for your social media and Facebook ads management needs. My background in customer service and client interaction has honed my ability to understand and engage with diverse audiences, ensuring your social media presence resonates powerfully. Additionally, my proficiency in handling high-pressure situations and managing complex tasks seamlessly translates into crafting and optimizing impactful Facebook ad campaigns that drive results.
Ready to elevate your online presence and maximize your digital marketing efforts? Let's collaborate to unlock new levels of success together!
🚀 Reach out now and let's craft your brand's digital journey to success! 🚀
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
-
2024
JPCRON
(Customer Engagement Specialist)
Replies to the customer’s reviews on various platforms.
2022
-
2023
PENBROTHERS
(Travel Experience Associate)
2019
-
2022
Sykes Asia, Inc
(Subject Matter Expert/ Team Leader)
My Services
Customer Support
Engage with customers via various channels (phone, email, chat, social media) to address inquiries, troubleshoot issues,
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.