2022
Bachelor of Science in Criminology
Saint Peter's College
More Info About Me
I am a dedicated and motivated individual with a proven track record of efficiently managing a wide range of tasks. My experience includes email monitoring, file management, scheduling, maintaining booking calendars, and managing daily workflows. I excel at working both independently and as part of a team, ensuring that all responsibilities are handled promptly and effectively.
I am a quick learner, eager to gain insights from seasoned professionals and newcomers in this field alike.
You can count on my reliability and commitment for the long term, as I am dedicated to contributing to the growth and success of your business.
I look forward to working with you soon!
You can send me an email at preciousvillanueva921@gmail.com.
My Skills and Competencies
Customer Service Representative
Property Management
Social Media Management
Data Entry
Virtual Assistant
Certificates
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My Experience and Education
2021
-
2024
Real Estate Company
(Property Manager)
successfully handled a variety of tasks, including email monitoring, file management, responding to emails, scheduling, maintaining booking calendars, and managing daily workflows. My experience managing properties through platforms like Guesty, ClickUp, Hostaway, Airbnb, VRBO, Booking, and other booking platforms
2020
-
2021
Amazon
(Product Lister)
Worked as part-time product lister of Amazon. Conducts regular check to product listings and ensure that they remain accurate, comprehensive, and up-to-date.
2023
-
2023
iQor Philippines
(Call Center Customer Service Representative/Agent)
• Handling inbound customer service calls;
• Answering technical support inquiries via incoming calls, chat or email;
• Demonstrating excellent customer service skills with the ability to take ownership in
assisting, researching and resolving customer issues; and
• Performing other duties as assigned.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Real Estate Property Management
email monitoring, file management, responding to emails, scheduling, maintaining booking calendars, and managing daily w
Customer Care Representative
Responsible for taking inbound and outbound calls, process payment, and troubleshoot or resolve customer issues.