Hi ! I'm Precious Janica

About me

My profession as a hospitality attendant leads me to become a Virtual Assistant. In terms of services, the hospitality industry shares the same values with different industries as we would just like to give quality service to our guests and clients. I would be grateful to assist business owners and lead them into success which needs a passionate assistant and therefore the one simple thing a successful business requires. Passion is the one word that perfectly describes me here in the virtual world.

Precious Janica E. De Leon
Muntinlupa City, Philippines
Freelancer
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What can I do

Here's what can I offer
Social Media Manager
Facebook Ads Management
Graphic Design and editing using Canva
Amazon FBA Sourcing
Online Store Customer Service

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2021
National Certificate in Caregiving

2020
Bachelor of Science in Hospitality Management. Hotel and Restaurant Administration.

Lyceum of the Philippines

August 2022 - February 2023
El Cacar Beach Resort
(HR Associate)

●Maintain proper records of employees' attendance and leaves.
●Assists HR manager in policy formulation, hiring, and salary administration.
●Submit online job postings, shortlist candidates, and schedule job interviews.
●Perform administrative duties, such as maintaining the employee database and sorting emails for the HR department.
●Coordinate orientation and training sessions for new employees.

July 2022 - October 2022
Shopify
(Customer service Representative)

● Addresses concerns and inquiries of customers and coordinates with other departments as necessary.
●Maintains respectable performance indicators, including quality, output, first-contact resolution, and attendance.
●Tracking parcels, processing refunds, exchanges, and follow-ups.
● Maintaining online data base accurate.

May 2021 - June 2022
Al Sadiq Hospital
(Personal VA/Virtual Outsourced Secretary)

● Schedule meetings and book travel/accommodations, as requested.
● Composes, edits, and proofreads correspondence and reports, and prepares a range of administrative documents such as Minutes of Meetings.
● Organize Director’s calendars, such as Hospital Nursing Education Calendar.
● Performs a variety of administrative and staff support duties for a specified unit/department.

July 2020 - September 2020
CURO TEKNIKA INC. Manila, Philippines
(Customer Service Representative)

● Conducts a survey regarding 2021 U.S. Election

September 2019 - March 2020
DIMMII Enterprises and DMMG Trading
(Data Entry Clerk)

●Keeps track of vital customer information and orders, and creates spreadsheets.
● Transferring data from a hard copy to a digital database.

2019 - 2019
The Broadmoor Hotel - Colorado USA
(Supervisory Internship / Cultural Exchange Program)

● Stock, prepare, and provide linen in different departments of the hotel.
● Monitor the completion of work submitted.

2018 - 2018
Seda Hotel Nuvali, Sta. Rosa Laguna
(( Rooms Division) Internship)

● Prepare rooms and maintain the cleanliness of areas while assuring quality guest service.
● Administer complaints and negative feedback from guests in order to address concerns and provide quick service recovery.

My Services

Lead Generation and Email Marketing

Convert Prospects into leads.

Amazon FBA Product Research/Sourcing

Find winning products for Amazon business sellers.

Online Customer Service

Customer support.

Social Media Management

Responsible for managing a company's public relations by adopting content strategy on social media channels.

Facebook Ads Management

Ability to swiftly assess an account, establish a strategy to enhance key metric results, and improve that strategy.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Here's where you can contact me

Address :
Muntinlupa City,
Philippines


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