National Certificate in Caregiving
Bachelor of Science in Hospitality Management. Hotel and Restaurant Administration.
Lyceum of the Philippines
My profession as a hospitality attendant leads me to become a Virtual Assistant. In terms of services, the hospitality industry shares the same values with different industries as we would just like to give quality service to our guests and clients. I would be grateful to assist business owners and lead them into success which needs a passionate assistant and therefore the one simple thing a successful business requires. Passion is the one word that perfectly describes me here in the virtual world.
Lyceum of the Philippines
●Maintain proper records of employees' attendance and leaves.
●Assists HR manager in policy formulation, hiring, and salary administration.
●Submit online job postings, shortlist candidates, and schedule job interviews.
●Perform administrative duties, such as maintaining the employee database and sorting emails for the HR department.
●Coordinate orientation and training sessions for new employees.
● Addresses concerns and inquiries of customers and coordinates with other departments as necessary.
●Maintains respectable performance indicators, including quality, output, first-contact resolution, and attendance.
●Tracking parcels, processing refunds, exchanges, and follow-ups.
● Maintaining online data base accurate.
● Schedule meetings and book travel/accommodations, as requested.
● Composes, edits, and proofreads correspondence and reports, and prepares a range of administrative documents such as Minutes of Meetings.
● Organize Director’s calendars, such as Hospital Nursing Education Calendar.
● Performs a variety of administrative and staff support duties for a specified unit/department.
● Conducts a survey regarding 2021 U.S. Election
●Keeps track of vital customer information and orders, and creates spreadsheets.
● Transferring data from a hard copy to a digital database.
● Stock, prepare, and provide linen in different departments of the hotel.
● Monitor the completion of work submitted.
● Prepare rooms and maintain the cleanliness of areas while assuring quality guest service.
● Administer complaints and negative feedback from guests in order to address concerns and provide quick service recovery.
Convert Prospects into leads.
Find winning products for Amazon business sellers.
Customer support.
Responsible for managing a company's public relations by adopting content strategy on social media channels.
Ability to swiftly assess an account, establish a strategy to enhance key metric results, and improve that strategy.