Bachelor of Science in Public Administration
Mindanao State University
I am an ambitious individual seeking new opportunities in the freelancing community. Currently, I have been working as a Technical Support professional at a prominent BPO Company for nearly 2 years, gaining valuable experience in customer service and technical assistance. Additionally, I recently achieved my License in Professional Teaching, which reflects my dedication to personal and professional growth.
As a mom, I possess strong multitasking and time management skills, which are crucial for balancing work and family responsibilities. Before entering the call center industry, I was involved in paper works and proofreading, particularly in handling Thesis projects. This experience highlights my attention to detail and proficiency in written communication.
With my background in Technical Support, teaching, and paper works, I have gained skill sets that can be applied in various freelancing roles. Potential opportunities in the freelancing community may include providing technical support, offering online tutoring services, freelance writing, proofreading, assisting with academic projects, content creation or any other area that aligns with my abilities and interests.
Freelancing provides the flexibility to work from home and create a schedule that suits my family's needs. Emphasizing diverse expertise while showcasing my dedication and adaptability in my freelance endeavors. By leveraging my skills and experiences effectively, I will thrive in the dynamic world of freelancing while maintaining a fulfilling work-life balance.
Mindanao State University
Troubleshoots and diagnoses basic problems with computer equipment. Provides technical telephone support for internal end users on routine hardware and software problems including operating system support, application support, system access problems and database support.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.