2016
Bachelor of Science in Food and Technology
University of the Philippines Mindanao
More Info About Me
I am a conscientious and self-motivated virtual assistant with experience in administrative work, generating and organizing leads, and experience in customer service. I excel in collecting and organizing valuable information with a keen eye for detail and deliver quality work. I am confident in my uniqueness and can contribute a wide range of ideas and talents to the team. I have a diverse set of skills, including the ability to prioritize work and multitask effectively to achieve the best outcomes.
My Skills and Competencies
Social Media Management
Lead Generation Expert
Data Entry
Content Creator
Certificates
My Experience and Education
2023
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2023
PRO VA
(Lead Generation Specialist / Email Marketing Trainee)
• Web research, scraping and data mining and generate potential leads.
• Gather data, information through the use of different tools/ marketing channels and insights about target audience.
• Can communicate with direct customers and teams, build rapport and gather the necessary information needed to generate leads effectively.
• responsible for executing projects of varying nature from data entry, data mining to reporting and lead generation.
2021
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2022
51Talk
(ESL Tutor)
• Assessed the learner’s performance using predefined criteria.
• Taught English language to Chinese students for both children and adults.
• Conduct online video classes in real time and educated more than 2,000 students live online class.
• Assisted students in improving their language skills and assisted administrative staff by suggesting better teaching materials.
2019
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2021
IQOR
(Customer Service Representative)
• Respond to customer inquiries and issues by identifying the topic and type of assistance the customer needs.
• Provide customer real time resolutions or through comprehensive and timely follow up with the member.
• Provide customer care and friendly efficient assistance to ensure that customer have a positive experience.
• Manage high-volume of inbound phone calls to support current customers
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Lead Generation Expert
Support in building a pipeline of leads to meet business plans, quotas and company objectives.