2015
BSBA major in Marketing Management
Sacred Heart College
More Info About Me
I am currently working as the Lead Account and Support Manger in a healthcare company with my daily duties including, but not limited to:
-Managing a team of account executives
-Inbound and Outbound calls to new and existing clients
-Data entry
-On-boarding new clients
-Conducting platform walk-through to prospect clients
-Client retention
-Creating proposals
-Marketing
-Upselling
-Account optimizations
-Escalations
-Refunds
And many more that involve an end to end process from acquiring new clients to clients leaving. In the past I've done a lot of B2B sales work, but not limited to:
-Lead generation
-Scheduling appointment clients
-Product presentation
-Sales
I have also been in a few business development roles as well. I find myself to be calm and collected, easy going, hard working and always wanting to learn more things. With my combined sales and customer service skills and my ability to catch onto everything quickly, I am confident that I will be an asset to your business.
My Skills and Competencies
Business Development
Customer Service
Data Entry
Appointment Setting
Sales
Lead Generation
Certificates
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My Experience and Education
2022
-
2023
Healthcarelink
(Lead Account Manager)
2021
-
2022
Healthcarelink
(Account Manager)
2020
-
2021
Intelligent Life Inc.
(Outbound Sales Representative)
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.