1997
Bachelor of Science in Business Management
Xavier University (Ateneo de Cagayan)
My Skills and Competencies
Social Media Management
QuickBooks Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2018
-
2022
Teleperformance Philippines Inc.
(Operations Supervisor)
Supervising a 12-man power team of experts, Customer Service Representative for an American Based Mobile Telecommunications Company. Motivating and coaching agents to maximize team productivity and performance. Evaluating agents’ performance and provide feedback and implement corrective actions.
2017
-
2018
Teleperformance Philippines Inc.
(Customer Service Representative)
Inbound Retail Customer Service Executive, under an American Based Department store retailing chain that caters to online shopping.
2015
-
2018
Herbalife Independent Distributor
(Distributor)
Product Distributor as well as promoting healthy active lifestyle. Capable of programming proper personal meal program in line with individual requirement.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
QuickBooks Expert
Track expenses, manage cash flow & create invoices.