2015
BS Business Administration major in Marketing Management
St. Paul University Surigao
More Info About Me
I always dreamed of becoming a successful person and discovering the real meaning of success. Becoming an efficient and performing employee is always my goal to reach my dreams in life. I would love to take all the opportunities possible and gain more experience. I always have a positive mindset that will help me perform my job professionally.
I am always excited and eager to learn more things, especially new skills so I can assure you that I can do my job perfectly.
I am looking forward to working with you soon.
My Skills and Competencies
SEO
Executive Assistant
Book Keeping
Social Media Management
Data Entry
Certificates
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My Experience and Education
2020
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2023
Toy Store Owner (Small Business)
(Owner)
-Cashiering
-Assisting customers with their purchases
-Managing the store
-Do the inventory, and list down the sales of the day.
-Keeping good communication and relation with my staff and customers.
-Maintaining and balancing cash drawers and reconciling discrepancies.
-Resolves customer issues and answers questions.
-Marketing the products through Social Media.
-Ensures to provide the customers’ needs and satisfaction.
2016
-
2018
BDO Unibank Inc.
(Customer Service Associate)
-Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
-Informing customers about bank products and services.
-Maintaining and balancing cash drawers and reconciling discrepancies.
-Handling currency, transactions, and confidential information in a responsible manner.
-Cross-sells bank products by answering inquiries, informing customers of new services and product promotions, ascertaining customers’ needs, and directing customers to a branch representative.
-Exchanging foreign currency
-Contributes to team effort by accomplishing related results as needed.
-Keeping a clean, organized work area and a professional appearance.
2015
-
2015
SM Mart Inc.
(Client Service Assistant)
-Provides a positive customer experience with fair, friendly, and friendly courteous service.
-Registers sales on a cash register by scanning items, itemizing and totaling customers’ purchases.
-Resolves customer issues and answers questions.
-Process return transactions.
-Discounts purchases by redeeming coupons
-Collects payments by accepting cash, checks or charge payments from customers and makes change for cash customers.
-Verifies credit acceptance by reviewing and recording valid id number; and operating credit card authorization system.
-Balances cash drawer by counting cash at beginning and end of work shift.
-Maintains checkout operations by following policies and procedures and reporting needed changes.
-Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Search Engine Optimization
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google
Quickbooks Specialist
Monitor cash flow and ensure timely payments to vendors and suppliers.Maintain confidentiality of financial info & d