2019
BS Education
Capiz State University Burias Campus
More Info About Me
A motivated and friendly customer service representative with 3 years of experience in providing excellent customer support, creative problem solving, and give perfect experience to our customers. Experienced in assisting US-based customers both inbound and outbound calls.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2019
-
2022
Sagility Healthcare
(Customer Service Representative)
Handles inbound calls by helping providers with complaints and questions, give customers information about products and services, take orders, and process returns. Obtain necessary patient information such as medical histories and insurance information and ensure that it is properly processed and recorded. Process payments for services rendered and assist with the billing procedure.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.