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Bachelor of Secondary Education Major in Music
Bachelor of Secondary Education Major in Music
More Info About Me
I am an experienced customer service associate and a fraud analyst seeking a full- time position to any industry where I can apply my knowledge and skills for continuous improvement and learning.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2019
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2022
Olayn's Food Products & Pasalubong
(Social Media Manager)
Responsible for setting the strategy for an upcoming product launch, content creation, and answering customer inquiries.
2019
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2022
Sateur
(Email and Chat Support specialist)
Receives and answers customer inquiries on behalf of the companies or businesses they work for via email. Responsible for providing quality instructions or responses to resolve the customer's issues.
2018
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2019
Balsam Hills International
(Customer Loyalty Specialist for Back Office)
Responsible for the processing of customers’ orders. Supports front office support in doing designated cases and makes sure that the customer request has been processed and provided.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.