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Business Administration, Major in Marketing Management
City University of Pasay
More Info About Me
N/A
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
-
2024
Dripdesk Asia Inc. - Telrcom Solutions
(Team Leader)
Supervising and mentoring a team by providing guidance, support and mentorship to agents.
- assisting team members in resolving complex
issues, improving performance, and achieving their goals.
- monitor team members' performance metrics and
provide regular feedback and coaching to help
them meet or exceed targets.
2021
-
2023
KMC SOLUTIONS
(Chat Support Representative)
Interact with the customers to address their concerns, answer their questions, and assist them with their needs.
- collaborative problem Solving with the team to address customer inquiries, troubleshoot issues, and find solutions
efficiently.
- accomplish individual and group tasks
2020
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2020
JINDINGYUAN BUSINESS SUPPORT INC.
(DATA ENCODER)
Sort and process data by maintaining database information and essentially, handle all administrative data tasks.
- entering data received from clients and secure databases and all-important files.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.