I am currently an Employee Relations Specialist. With 7 years of experience in the Administrative field, I am proven to be a team player, flexible and capable to work under pressure and adapt to various changes.
I am someone who respects someone's time and is very strict with deadlines. I will strive hard to meet my client/s exception so that we can maximize our time and resources together.
Filamer Christian University
Organize and schedule appointments / meetings
Write and distribute email, letters and forms
Prepare monthly / special reports
Maintain a filing system
Assist in updating and maintaining office policies and procedures
Book travel arrangements
Submit and reconcile expense reports
Provide general support to the Management
Handles inbound and outbound calls to address customers concerns on various aspects like, tech support and renewal of items/tech parts.
Provide email support to resolve customer issues.
Address and resolve customer's concern in a timely manner
Schedule renewal of IT parts/items as requested by the customer.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Provides general support, schedule appointments, preparing agendas and assists with various tasks for the Management.