2017
BS Psychology
Laguna State Polytechnic University
More Info About Me
I have 7 years of experience making things happen across social media, real estate, and customer service. Whether I’m crafting scroll-stopping content, keeping real estate deals on track, or building meaningful client relationships—I bring energy, organization, and a can-do mindset to everything I do.
I’m tech-savvy, detail-oriented, and quick to pick up new tools. Whether you need help staying organized, communicating with clients, or handling the day-to-day admin chaos, I’m here to make your life easier—and maybe even a little more fun.
Let’s team up and get things done—efficiently, accurately, and with a smile!
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2017
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2024
Bria Homes Inc
(Real Estate Marketing Assistant)
•Create and maintain a pipeline of prospects identified from various lead sources.
•Keep accurate records of leads, contacts, buyers, and sellers through the upkeep of a CRM system.
•Manage listings, monitor staging and repairs, and coordinate open-house events and other promotional activities.
•Set appointments and meetings between buyers, sellers, brokers, and agents.
2024
-
2025
Camella Homes
(Customer Service Team Lead)
•Manage listings and address customer inquiries, concerns, and transaction documentation.
•Providing exceptional service to an average of 50+ customers daily via phone, email, addressing inquiries, resolving issues, and offering product guidance.
•Handling customer complaints and escalations with a focus on effective problem resolution and customer satisfaction.
•Collaborating with cross-functional teams including Sales, Production, Accounting, Technical Support, and Product ∙
•Development to address customer feedback and contribute to service improvement initiatives.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Customer Service
Skilled in handling inquiries, resolving issues efficiently, and maintaining strong client relationships.