Hello, I'm Pat, and I'm a person who values curiosity, connection, and creativity. Whether it's through my work or hobbies, I'm always striving to learn, grow, and make meaningful contributions to the world.
My professional journey has provided me with valuable insights into areas such as interacting with customers, addressing complaints or technical problems, and data analysis. I am driven by a commitment to deliver results that drive success and innovation.
I thrive in an environment that values teamwork, creativity, and continuous improvement.
I stay current with industry trends, tools, and best practices, as I firmly believe that staying ahead of the curve is crucial for both personal and professional growth. In my work, I emphasize the importance of customer satisfaction, data-driven decision-making, and Open and clear communication.
When I'm not working, I enjoy Photography, Music, Drawing and Journaling as they help me stay balanced and creative.
I'm always open to networking and collaborating with like-minded professionals. Please don't hesitate to reach out if you'd like to discuss potential opportunities, projects, or simply exchange ideas. I'm excited to connect with individuals who share a passion for excellence and progress in the workplace.
Lyceum Northwestern University
Position is responsible for ensuring facilities database of assigned
zone is up-to-date and accurate through regular field inspection and
coordination with other concerned technology and enterprise
organizational units within the company.
*Assists Service Facility Supervisor in monitoring
implementation of recommended projects concerning
facilities within assigned zones.
*Does activation of subscriber ports during implementation of Provisioning Requests or
Warranty Assurance Requests.
*Assists in addressing automation fallouts of facilities
database through manual facility assignment.
*Updates equipment status in the system within assigned area
of responsibility.
*Resolve customer inquiries through multiple contact mediums.
*Troubleshooting, installing, implementing, and administering network systems.
*Use critical thinking skills to independently assess and resolve situations.
*Demonstrate exceptional customer service skills.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.