My name is Patrick Ian Arcilla, but I usually go by Patrick. I'm currently 26 years old and I reside in the Philippines. I graduated with a Bachelor in Secondary Education Major in Special Education. For my career history, my first and last full time job was in the Customer Service industry, particularly Collections. My work mostly involved contacting or receiving calls from customers and helping them with their accounts, which range from relaying relevant information to providing appropriate payment solutions.
University of the Philippines - Diliman
Doing outbound and inbound calls to attempt communication with customers, discuss their account and payment solutions, and attempt to collect or schedule payment
Baking high-quality cookies and selling them to customers while managing other tasks involving the business (e.g., cleaning, inventory management, etc.)
To help and assist customers with their needs, inquiries, or feedback
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