2010
Bachelor of Science in Computer Science
Lyceum of the Philippines University
My Skills and Competencies
Social Media Manager
Facebook Ads Management
Data Entry
Content Creator
Certificates
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My Experience and Education
2019
-
2022
AXA Philippines
(Customer Service Specialist – Bancassurance)
• Servicing - Responsible in calling existing clients (Policy Anniversary, Premium Due, etc.)
• Productivity - Setting appointments and Endorsed Sale (including monitoring on issuance of policy)
• Fulfilment - Attend customer request or aftersales request.
2018
-
2019
AXA Philippines
(Financial Solutions Associate – Bancassurance)
• Conduct financial needs analysis and recommendation customized solutions.
• Carry out continues lead generation activities.
• Set appointments, whether over the phone or face to face.
• Prepare documents of customers and submit application.
• Strengten customer relationship through after sales serving.
2017
-
2018
Concentrix Philippines
(Risk and Compliance Officer)
• Ensures that the account complies with the internal company policies.
• Conducts audits to identify any violation committed by an employee. Follow through with an investigation for the identified violation.
• Submits incident report for the violation identified and proven.
• Conducts workplace security audits for the account. Call out employees who fail to follow the guidelines.
• Reports POC.
• Attends daily, weekly and monthly reports with the management to update on the infractions made by the employees.
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.