Hello! I'm Patricia Esther

About Me

Warm greetings! I am Patricia, a highly driven girl with big dreams. I strive for excellence in everything that I do and have a strong work ethic. I describe myself as a "forever student" in that I am passionate about learning and have a curious mind. I am versatile and adaptable, constantly seeking opportunities for growth and innovation.

My most recent work experience is as a Social Media Engager. Prior to that, I worked with the government as an administrative officer which helped hone my managerial and organizational abilities, as well as my creative problem-solving abilities. I have also worked as a customer service representative for a BPO company before working for the government.

I look forward to working with you and helping your company thrive!

Patricia Esther Labella
Cebu City, Philippines
Freelancer
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My Skills and Competencies

Social Media Management
Graphic Designer
Data Entry
Content Creation
Customer Service
Copywriting

Certificates

C1
C2

My Experience and Education

  • EXPERIENCE
  • EDUCATION
On-going
MA Clinical Psychology

University of San Carlos

2016
AB International Studies, Minor in Philosophy

Ateneo de Davao University - Graduated Cum Laude

2012
High School

Philippine Women's College of Davao - Graduated with Honors

2008
Elementary School

Philippine Women's College of Davao - Graduated Salutatorian

2023 - 2023
Dawata Wellness
(Social Media Manager - Engager)

Actively monitors Facebook and Instagram platforms responding to comments, messages and inquiries. Proactively connects and nurture relationships with clients and potential clients.

2023 - 2023
Upwork Project
(Voice Over Artist)

Capturing quality audio recordings, having a keen ear and attention to details, and ensuring the produced recordings meet high standards of excellence.

2019 - 2022
Department of Foreign Affairs - CO Cebu
(Administrative Officer I)

Customer service and public information, attend to client concerns. Handle clients' varying cases, draft memos and other paperwork, respond and send out emails. Process passport applications, protocol and field duties, evaluate important documents, client feedback custodian, other tasks.

2016 - 2016
Teleperformance
(Customer Service Representative)

Answers inbound customer care calls, handle inquiries regarding monthly bills and usage, assisting clients with other concerns.

2018 - 2018
TranscribeMe
(Transcription Specialist)

Listens to audio recordings and converting these to accurate written transcripts.

My Services

Customer Service

Assists clients with concerns and inquiries, providing them with necessary information.

Copywriting

Generate ideas and create quality written content for various digital platforms.

Voice Over

Create quality voice recordings, maintaining high audio file standards.

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Research

Search the Internet for information on a wide variety of topics.

Content Creation

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Cebu City,
Philippines


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