2023
Blank
SOFTNET MARIVELES
More Info About Me
N/a
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2023
-
2023
IQOR PHILIPPINES
(Customer Service Representative)
✔Answering questions about a company’s products or services.
✔ Processing orders and transactions
✔ Delivering information about a company’s offerings and tracking customer service
KPIs and metrics
✔ Taking customer orders and upselling (offering promos)
2023
-
2023
MSGNI BPO
(Customer Service Advisor – Chat support)
✔Answering questions about a company’s products or services.
✔ Processing orders and transactions
✔ Resolving issues and troubleshooting technical problems
✔ Handling customer complaints
✔ Delivering information about a company’s offerings and tracking customer service
KPIs and metrics
2022
-
2022
Oriental Bataan (Student Intern)
(Front Desk Receptionist)
✔ Keep the front desk tidy and presentable with all necessary materials (pens, forms,
paper etc.)
✔Answer all incoming calls and redirect them or keep messages.
✔Check, sort, and forward emails.
✔Keep updated records and files.
✔Take up other duties as assigned (travel arrangements, schedules etc.)
✔Answer questions and address complaints.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.