2012
Bachelor of Science in Computer Science
Palawan State University -NCCRD
More Info About Me
Through my prior positions, I have accumulated significant knowledge in managing client inquiries, efficiently resolving issues, and guaranteeing client satisfaction. I'm great at establishing a connection with clients and meeting their needs. Whether it's answering questions about products, handling orders, or handling complaints, I place a high value on giving each and every customer a satisfying experience.
I am also proficient in using various software and tools essential for data entry and management, including Microsoft Excel, Google Sheets, and database systems. I also have a strong proficiency in QuickBooks, which allows me to efficiently manage various financial tasks such as invoicing, expense tracking, and financial reporting. Additionally, I have a solid understanding of accounting principles, enabling me to accurately handle bookkeeping, prepare financial statements, and ensure compliance with relevant regulations. This combination of skills ensures that I can effectively manage and analyze financial data to support informed business decisions.
I am eager to learn new things, am adaptable, and have a flexible attitude toward every work environment. I am a calm, concentrated individual who can work quickly and efficiently both on my own and in a group. I enjoy using my abilities to add value to the workforce and can work independently, both as a team and alone. I'm a responsible man who is dependable and trustworthy.
My Skills and Competencies
Customer Service
Off Page Optimization
Data Entry
Keyword Research
Bookkeeping
Certificates
My Experience and Education
2021
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2023
LBC Express Inc.
(Data Entry Specialist/CSR (Customer Associate))
Interacts with customers to provide information in response to inquiries about processes, products, or services; handle and resolves complaints; or refer complex matters to professional or managerial staff.
2020
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2021
ECLOF Microfinance Inc.
(Data Entry Specialist/CSR (Program Officer I))
Analyzes overall loan applicant’s qualifications to determine the feasibility of granting loans. Initiates credit and collection activities to ensure credit quality of accounts.
2018
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2019
Palawan Electric Cooperative
(Data Entry Specialist/CSR(Meter Reader I))
Inspecting electric meters, collecting and documenting electric meter readings, and communicating with customers when needed to gain access to their meters.
2012
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2018
Municipal Planning and Development Office - LGU Narra
(Data Entry Specialist(Computer Operator I))
Manages, stores and maintains the GIS data files of the Municipality of Narra. Conducts on the ground surveys and monitoring in order to keep the municipal map up to date. Acts as the Municipal Zoning Officer of Narra.
My Services
Bookkeeping
Accurately records financial transactions for a business.
Customer Service/Email Support
Handles client communication, trouble ticket management, live chat and email communication and administrative support.
Email Marketing
Informing customer about new listing of products, discounts, and other services through email.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Off-Page SEO
Building backlinks, encouraging branded searches, and increasing engagement and shares on social media.
SEO Optimization
Creates SEO-friendly content designed to enhance the website’s ranking on search engines. Specializes in developing a wi