2005
Diploma in Hospitality Management
La Consolacion College - Bacolod
More Info About Me
Hey there, I'm Pam, your dedicated professional with a knack for all things administration, executive assistance, invoicing, fee collection, data entry, and customer service. I’ve worked in the bustling business landscape of Dubai for more than 13 years and I can say I've evolved into a trusted and reliable employee, shaped by my extensive experiences in the vibrant corporate environment.
As an executive assistant, I'm your right-hand person, ensuring smooth operations, managing schedules, and handling all the important duties that keep everything operating smoothly. Invoicing and fee collection? Consider it done. I'm meticulous when it comes to financial matters, ensuring accuracy and efficiency every step of the way.
Data entry is my forte. With lightning-fast typing skills and an eagle eye for detail, I make sure that every piece of information is recorded with precision.
But perhaps where I truly shine is in customer service. With a warm demeanor and a commitment to excellence, I go above and beyond to ensure that every interaction leaves a positive impression.
My extensive experience in the UAE environment has given me a deep understanding of the diverse needs of businesses in the region. I'm dedicated to delivering top-quality service, no matter the task at hand.
So, whether you need assistance with administrative duties, accounts, data entry, or customer service, I'm here to help make your professional life a little easier and a lot more efficient!
My Skills and Competencies
Social Media Management
Data Entry
Executive Virtual Assistant
Microsoft Office
Excellent Verbal and Written Communication Skills
Airline Ticket and Hotel Reservation Skills
Google Suite
Certificates
My Experience and Education
2024
-
2024
Pro VA
(General Virtual Assistant and Data Entry Specialist - trainee)
2022
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2023
Jebel Ali Village Nursery
(Administrative assistant cum Receptionist)
•Handle and organize Nursery admissions and maintain record of children and parent's details in the
student information list. (Data entry using the google sheet)
•Provide administrative support to nursery Manager, replying to e-mails, answer the telephone and file
paperwork.
•Contact parents for unpaid fees, generate invoice, collection of fees and update the accounts through
the google sheet.
•Make phone calls to prospective clients and ensure that the lead management system is updated
accordingly. (Lead management and appointment setter job)
•Book Nursery tours and show parents around the facility.
•Maintain supplies inventory (uniform, stationary, cleaning materials,etc)
•Carry out any other reasonable requests made by the nursery staff and parents.
•To create a warm and welcoming environment for parents and children. Keeping the reception area
neat and tidy all the time.
2016
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2022
Quest Direct Professional Services
(CACHE Center Manager/ Administrative assistant)
•Taking care of all administration and record keeping whilst also providing an excellent service as the
first point of contact for clients.
•Handle CACHE portal, One File portal and CPD registration and bookings.
•Handle admission procedures for new students and guiding them to the registration process.
•Preparing and printing-out certificates. Prepare classrooms and keep them properly set up. Review and
disseminate training materials, such as handbooks, learner’s contract, feedback forms and so on.
•Handle phone calls and emails professionally. Reply to enquiry and related information about courses.
•Collecting and entering data in MS Access database and maintaining accurate records of valuable
company information.
•Providing assistance in receiving payments. Issuing receipts and invoice.
2013
-
2016
First Select Employment Services
(Payroll Coordinator /HR Assistant)
• Organizing air ticket and hotel bookings for the Stoff.
• Raising LPO and action Purchase order in E-HR.
• Updating the leave through AMANAT HRMS.
•Encoding the staff Attendance and adjustment in ERP system.
My Services
Social Media Management
Let's unlock the full potential of your brand/business together!
Data Entry Specialist
With my typing skills and an eye for detail, I make sure that every piece of information is recorded with precision.
Executive Virtual Assistant
As an executive assistant, I'm your right-hand person, ensuring smooth operations and managing schedules.
Bookkeeper
Invoicing and fee collection? Consider it done.