2023
Masters in Business Administration
Notre Dame of Dadiangas University
More Info About Me
Excellent Customer Support Assistant with 4 years of experience resolving complex customer inquiries and checking and processing of short-term loan applications of the members of the Fund. Passionate about building strong customer relationship.
Skills: Good Customer Service, Team Organization, Active Listening, Multitasking, Good Oral and Written Communication, Customer Oriented, Integrity, Technical Knowledge
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2018
-
2022
DBP Service Corporation assigned at Pag-IBIG Fund General Santos
(Customer Support Assistant)
-Assist clients with their applications for Short-Term Loans
-Process Short term Loan Applications submitted thru walk-in, drop box and virtual (online)
-Caters inquiries of Pag-IBIG Fund members
2017
-
2018
Brigada Healthline Corporation
(Sales Analyst)
-Analyze sales of assigned product from different stations nationwide
-Encode sales and inventory
2017
-
2017
Philippine Health Insurance Corporation
(On Job Trainee)
-Assists clients on membership registration
- Encodes data of newly registered members, list of hospitals, clinics and lying-ins
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.