2015
Bachelor of Arts major in English
Bago City College
More Info About Me
I have a wide experience in terms of Customer Service and Product Support. I can do multitasking. I also help Amazon sellers to find top demand and winning products that would generate high-revenue sales.
My Skills and Competencies
Email Management
Customer Relation Management
Data Entry
Certificates
×
![]()
My Experience and Education
2021
-
2022
Teletech Pilipinas
(Customer Service Assistant)
- Ensuring customer requests are handled in a professional and timely manner
- Utilizing various Teletech and client-based tools and communications for customer management and servicing
- Providing cutting-edge customer service in a friendly, confident and knowledgeable manner
2019
-
2020
Transcom Inc.
(Customer Service Support)
- Manage large amount of incoming phone calls
- Provides customer product and service information
- Identify and assess customers’ needs to achieve satisfaction
- Follow communication procedures, guidelines and policies
2017
-
2019
Vallacar Transit Inc.
(Information Staff)
- Provide accurate information as requested by the customers at the desk or over the phone
- Ensures customer service is conducted in a courteous and professional manner
- Maintain a working knowledge of department policies and procedures
My Services
Email Management
Manage email databases and creating newsletters.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Customer Relation Management
Maintaining profitable relationships with key customers and resolving customer complaints quickly and efficiently.