2007
Bachelor of Science in Nursing
Our lady of Fatima University
More Info About Me
I’m a positive, approachable, and reliable professional who values honesty and punctuality. As a dedicated team player, I bring enthusiasm, a willingness to learn, and a strong drive to continually develop new skills. With excellent listening and communication abilities, I easily connect with colleagues and clients, ensuring productive and enjoyable collaborations.
I have a creative mindset and thrive on tackling new challenges. My organizational skills and proactive planning help me manage time efficiently, meeting deadlines without compromising quality. I approach every opportunity with a flexible and positive attitude, eager to adapt and train as needed to excel in any environment.
This adaptability, combined with my commitment to personal and professional growth, makes me a valuable addition to any team. I’m ready to bring my skills and energy to contribute meaningfully to your organization.
My Skills and Competencies
Customer Service Representative
Ecommerce Admin Assistant
Email management
Real Estate VA
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2017
-
2024
Freelancer
(Virtual Assistant)
• Virtual Assistance and Administrative Support
• Customer Service and Interaction
• Product Sourcing and Order Fulfillment
• Data Entry and Organization
• Email Management and Communication
• Photo Editing (Canva)
• Social Media Management
• Website Creation (using free platforms)
• Attention to Detail and Accuracy
• Task and Time Management
• Proficiency with E-commerce Platforms (Shopify, Etsy)
• CRM System Management
• SEO and Online Visibility Optimization
• Adaptability and Flexibility with Scheduling
• Professional Communication and Organization Skills
2014
-
2017
( At&t Uverse) Ibex Global Philippines
(Customer Service representative Tier III)
• Handling Customer Inquiries
• Upselling Products
• Processing add on products
• Processing new Direct TV account
• Basic troubleshooting for At&t internet
• Upgrading plans for At&t cellphone subscribers
• Processing Payments
• Processing moving and transfer of internet for At&t existing customers
• Processing new line of cellphone for new at&t customers
• Migrating plan from another subscriber to At&t
2013
-
2014
Afni Philippines
(Outbound Sales Support)
• Upselling phone lines
• Processing add on products
• Activation of roaming lines
My Services
Real Estate Virtual Assistant
Prospecting and finding property details such as location, features and amenities.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.