Professional Summary
In my 16 years of experience with Philippine Savings Bank as a Customer Service Associate, I have a proven track record of delivering exceptional results being a bank Teller, New Accounts Clerk and as a Loans processor. It is an industry where I was taught of being proactive in serving customers, people oriented in our dealings both internal and external customers, performance-driven and be a professional to the highest standards and all respect by carrying the vision of " to be the country's consumer and retail bank of choice". Now as a virtual assistant/freelancer, I am now eager to bring my expertise and passion to a new opportunity where I can continue to make a positive impact.
Personal Summary:
As a dedicated professional, I bring not only my skills and experience as a Virtual Assistant but also the values and discipline I've honed as a married individual and father of two. Balancing work and family life has strengthened my time management, organizational abilities, and adaptability. I understand the importance of reliability, patience, and multitasking—qualities that I apply to both my professional and personal life. My family-oriented perspective drives my commitment to delivering high-quality work while maintaining a healthy work-life balance.
Centro Escolar University Malolos
As a Customer Service Associate/Bank Teller, you're the first person customers meet when they come to the bank. Your main job is to help customers with their banking needs, handle transactions, and make sure they have a great experience at the branch.
Customer Service New Accounts Clerk
As a New Accounts Clerk, you’ll help customers open and manage their new accounts. You’ll work closely with clients to collect necessary information, make sure everything follows the rules, and provide great service during the account setup. Your role is important in creating a positive first impression and ensuring everything is done accurately and smoothly.
Customer Service Associate - Loans Processor
The Loans Processor is responsible for managing loan applications from start to finish. You'll work closely with customers, help them with the loan process, and ensure everything is done correctly and on time. Your role is key in making sure customers have a smooth and positive experience when applying for loans.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Manage business cash flows
I highly recommend Omar Capule for a General Virtual Assistant position. He consistently excelled in various administrative tasks during his training, demonstrating strong technical skills, professionalism, and a proactive work ethic. I am confident he will be a valuable asset to any team.