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BS Nursing
Quezon City Medical Center & Colleges
More Info About Me
A seasoned team leader seeking to be hired by an organization that will utilize my skills & experiences and is able to hone my being as I contribute to the growth of the company.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2023
Concentrix
(Team Leader (Real Defense-Inbound Sales))
-Set clear team goals and KPIs
-Delegate tasks and set project deadlines
-Oversee day-to-day teams' operation and performance
-Do regular performance evaluation
-Create a healthy and motivating work environment and
atmosphere
-Develop a well-designed and motivating evaluation
program
-Communicate with teams about their performance
-Monitor team performance and report on metrics
-Motivate team members
-Discover training needs and provide coaching
-Listen to team members’ feedback and resolve any
-issues or conflicts
-Plan and organize team-building activities
2019
-
2020
TDCX Philippines
(Team Leader (Facebook North America))
Email & Chat Support - Small Business Advertisers
2018
-
2019
Quantrics Enterprises
(Team Leader (Bell Canada))
Retention, Mobility, and Residential Services
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.