Hi there! Oliver Joseph

Profile Description

Need an ๐™€๐™ญ๐™š๐™˜๐™ช๐™ฉ๐™ž๐™ซ๐™š ๐™‘๐™ž๐™ง๐™ฉ๐™ช๐™–๐™ก ๐˜ผ๐™จ๐™จ๐™ž๐™จ๐™ฉ๐™–๐™ฃ๐™ฉ?

๐Ÿ”Ž๐Ÿ‘จ๐Ÿปโ€๐Ÿ’ป Informational Research & Tech-Savvy
โšก๐Ÿ’ป High-Speed Internet & Equipment
๐Ÿ•‘๐Ÿ›ก๏ธ Time Zone & Data Security

Here's what I can help you ๐Ÿ‘‡๐Ÿ‘‡๐Ÿ‘‡

๐Ÿ”ฅ ๐˜ผ๐™™๐™ข๐™ž๐™ฃ ๐™Ž๐™ช๐™ฅ๐™ฅ๐™ค๐™ง๐™ฉ & ๐˜ฟ๐™–๐™ฉ๐™– ๐™€๐™ฃ๐™ฉ๐™ง๐™ฎ?
โ— Offering expert admin support and precise data entry solutions, prioritizing data security to safeguard sensitive information and maintain confidentiality.

๐Ÿ”ฅ ๐™๐™–๐™จ๐™ , ๐™„๐™ฃ๐™—๐™ค๐™ญ ๐™ˆ๐™–๐™ฃ๐™–๐™œ๐™š๐™ข๐™š๐™ฃ๐™ฉ, ๐™–๐™ฃ๐™™ ๐™Ž๐™˜๐™๐™š๐™™๐™ช๐™ก๐™ž๐™ฃ๐™œ?
โ— Proficient in task management, inbox organization, and scheduling, ensuring efficient workflow coordination and timely communication.

๐Ÿ”ฅ ๐™„๐™ฃ๐™›๐™ค๐™ง๐™ข๐™–๐™ฉ๐™ž๐™ค๐™ฃ๐™–๐™ก ๐™๐™š๐™จ๐™š๐™–๐™ง๐™˜๐™ ๐™–๐™ฃ๐™™ ๐™๐™š๐™˜๐™-๐™Ž๐™–๐™ซ๐™ซ๐™ฎ?
โ— Expert in informational research, equipped with tech-savvy skills and a knack for fast learning, facilitating swift adaptation to new technologies and efficient data acquisition.

๐Ÿ”ฅ ๐™€๐™ข๐™–๐™ž๐™ก ๐™–๐™ฃ๐™™ ๐˜พ๐™–๐™ก๐™š๐™ฃ๐™™๐™–๐™ง ๐™ˆ๐™–๐™ฃ๐™–๐™œ๐™š๐™ข๐™š๐™ฃ๐™ฉ?
โ— Delivering top-notch email and calendar management solutions while maintaining impeccable email etiquette standards, facilitating smooth communication and scheduling.

๐Ÿ”ฅ ๐™‰๐™š๐™š๐™™ ๐™จ๐™ค๐™ข๐™š๐™ค๐™ฃ๐™š ๐™ฌ๐™๐™ค ๐™˜๐™–๐™ฃ ๐™Ÿ๐™ช๐™œ๐™œ๐™ก๐™š ๐™– ๐™™๐™ค๐™ฏ๐™š๐™ฃ ๐™ฉ๐™–๐™จ๐™ ๐™จ ๐™–๐™ฉ ๐™ค๐™ฃ๐™˜๐™š?
โ— Proficient in multitasking, adeptly managing various tasks concurrently to maximize efficiency and achieve goals effectively.

Consistently delivering exceptional results as an Executive Virtual Assistant/Data Entry/Administrative Assistant proficient with Trello, Monday.com, ClickUp, Google Suites, Microsoft Office, Asana, and Calendly, ensuring seamless task management and scheduling.

๐Ÿ› ๏ธ ๐™๐™๐™„๐™‡๐™„๐™๐™„๐™€๐™Ž
๐Ÿ’Ž ๐™‚๐™š๐™ฃ๐™š๐™ง๐™–๐™ก ๐™๐™ค๐™ค๐™ก๐™จ ๐™–๐™ฃ๐™™ ๐˜ผ๐™ฅ๐™ฅ๐™จ
โ— ๐˜”๐˜ฐ๐˜ฏ๐˜ฅ๐˜ข๐˜บ.๐˜ค๐˜ฐ๐˜ฎ
โ— ๐˜›๐˜ณ๐˜ฆ๐˜ญ๐˜ญ๐˜ฐ
โ— ๐˜ˆ๐˜ด๐˜ข๐˜ฏ๐˜ข
โ— ๐˜Š๐˜ข๐˜ญ๐˜ฆ๐˜ฏ๐˜ฅ๐˜ญ๐˜บ
โ— ๐˜Š๐˜ญ๐˜ช๐˜ค๐˜ฌ๐˜œ๐˜ฑ
โ— ๐˜Ž๐˜ฐ๐˜ฐ๐˜จ๐˜ญ๐˜ฆ ๐˜ž๐˜ฐ๐˜ณ๐˜ฌ๐˜ด๐˜ฑ๐˜ข๐˜ค๐˜ฆ
โ— ๐˜”๐˜ช๐˜ค๐˜ณ๐˜ฐ๐˜ด๐˜ฐ๐˜ง๐˜ต ๐˜–๐˜ง๐˜ง๐˜ช๐˜ค๐˜ฆ
โ— ๐˜Ž๐˜ฆ๐˜ฏ๐˜ฆ๐˜ด๐˜บ๐˜ด ๐˜ž๐˜ฐ๐˜ณ๐˜ฌ๐˜ด๐˜ฑ๐˜ข๐˜ค๐˜ฆ

๐Ÿ’Ž ๐˜พ๐™ค๐™ข๐™ข๐™ช๐™ฃ๐™ž๐™˜๐™–๐™ฉ๐™ž๐™ค๐™ฃ ๐™๐™ค๐™ค๐™ก๐™จ
โ— ๐˜š๐˜ญ๐˜ข๐˜ค๐˜ฌ
โ— ๐˜ก๐˜ฐ๐˜ฐ๐˜ฎ
โ— ๐˜ž๐˜ฉ๐˜ข๐˜ต๐˜ด๐˜ข๐˜ฑ๐˜ฑ
โ— ๐˜š๐˜ฌ๐˜บ๐˜ฑ๐˜ฆ
โ— ๐˜”๐˜ช๐˜ค๐˜ณ๐˜ฐ๐˜ด๐˜ฐ๐˜ง๐˜ต ๐˜›๐˜ฆ๐˜ข๐˜ฎ๐˜ด

๐Ÿ’Ž ๐™Š๐™ฉ๐™๐™š๐™ง ๐™๐™ค๐™ค๐™ก๐™จ
โ— ๐˜Š๐˜ข๐˜ฏ๐˜ท๐˜ข
โ— ๐˜Š๐˜ฉ๐˜ข๐˜ต๐˜Ž๐˜—๐˜›
โ— ๐˜˜๐˜ถ๐˜ช๐˜ญ๐˜ญ๐˜ฃ๐˜ฐ๐˜ต
โ— ๐˜Š๐˜ฐ๐˜ฑ๐˜ช๐˜ญ๐˜ฐ๐˜ต
โ— ๐˜๐˜ฐ๐˜ช๐˜ญ๐˜ข

In a nutshell, I'm your go-to guy for all things support, research, and organization

Let's collaborate and create some magic! ๐ŸŒŸ

I'm here to help with all of the concerns about patient eligibility and benefits, medical intake or authorization, and medical claim status. With my extensive knowledge and thorough training, I can provide you with the best possible solutions.

In addition, I have experience as a former Lead Generation Agent, where I successfully sent bulk emails to potential leads about our affordable mobile plans.

So, if you're looking for a reliable and experienced assistant, look no further. I am here to assist you and ensure your satisfaction.

Oliver Joseph Alarde Ballos
Dasmariรฑas, Philippines
Freelancer
View Work Hire Me

My Skills and Competencies

Social Media Management
Graphic Designer
Data Entry
Content Creator
Customer Service
Email and Chat Support
Technical Support
Lead Generation
General Virtual Assistant
Administrative Assistant
Task, Inbox and Email Management

Certificates

General Virtual Assistant Certificate
Basic Skills Training 1
Basic Skills Training 2

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2014
Hotel and Restaurant Management

Datamex Institute of Computer Technology

2022 - 2024
Optum Global Advantage
(Customer Service Representative)

- Provide information to the healthcare providers about the patients' or members' eligibility and benefits.
- Help or assist in creating medical authorization, provide information and status of an authorization.
- Familiarization with the medical procedure codes.
- Provide information, status, and steps to their medical claims.
- Assist caller via through call using the tools of Genesys.

2021 - 2022
Ibex Global Solution
(Agent in Cust Svcs 2 - Chat Support)

- To ensure customer satisfaction regarding their inquiry about their online orders.
- To help and assist customers with lost orders, late orders, missing orders or missing items, and refunds or replacements.
- Provide and track information on the delivery of the orders.
- Provide the best and most accurate possible solutions.
- Contact customer via Email or Chat using Citrix workspace.

2020 - 2021
SATA Leads
(Lead Generation Email Agent)

As Lead Generation Agents, we send emails to potential leads using templates that offer a low-cost plan for mobile internet, calls, and other services. We use programs such as Microsoft Excel, Microsoft Word, and Google Sheets to keep track of the probable leads' emails. We are also using the tool "yet another mail merge" to send bulk emails to potential leads.

My Services


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Dasmariรฑas,
Philippines


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