2007
Bachelor of Science in Computer Science
AMA Computer University
More Info About Me
"I always strive to improve my skills, learn on the job,
and deliver enjoyable customer experiences. "
*Great communication and interpersonal skills.
*Excellent organizational and multi-tasking skills.
*Proficient in English. Great writing skills.
*Internet Savvy.
My Skills and Competencies
Customer Service
Technical Support
ESL Teacher (English as a Second Language)
Certificates
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My Experience and Education
2015
-
2023
51Talk
(ESL Teacher)
• Conduct English lessons online to Chinese students at any levels ages 6-65 years old.
• Teaching Business English, Travel English, IELTS, Interview English and Conversational English from beginner to advanced students and phonics to younger students.
• Focuses on improving grammar, listening and speaking skills.
May 2015
-
September 2015 (Project-based)
Commercial Real Estate Company (US-based)
(DeskZone)
•Prospecting of Brokers and Commercial Real Estate
•Companies and potential Clients on google and social media.
2007
-
2013
Infocom Technologies/IPLUS Intelligent Network(ePLDT) December 7, 2007 – January 13, 2013 (5 years)
(Network Support Associate /Customer Service Representative)
• Perform troubleshooting solutions for those customers who have been experiencing internet connection troubles like slowdown connection, browsing and email problem.
• Assist customers to understand their statement of account and help them resolve some of their billing issues.
• Reconnect disconnected telephone and internet via system. • Configuration of network thru system when a client has internet trouble.
• Issuance of Service order for client’s service request.