2006
Bachelor of Science in Computer Science
AMA Computer University
More Info About Me
Hi, I’m Fhey, your digital sidekick!
💼Virtual Assistant |📱 Social Media Manager | 📞Customer Support
✔️ Organized ✔️ Communicative ✔️ Reliable
✔️ Creative ✔️ Consistent ✔️ Customer-Centered
📌 Managing your socials
📌 Responding to your customers
📌 Organizing your chaos
🎯 Helping Brands Stay Visible, Organized, Connected
and grow & serve with care.
So you can focus on what you do best!
🤝Need someone who gets things done with a smile? Let’s chat!
My Skills and Competencies
Customer Service
Technical Support
ESL Teacher (English as a Second Language)
Certificates
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My Experience and Education
April 2024
-
present
Perfect 25
(ESL Teacher)
>Deliver personalized English training to adult learners, focusing on business communication, international exam preparation, and fluency improvement through engaging Free Talk sessions.
• Develop and teach customized English lessons focused on adult professionals’ needs in Business English, IELTS, TOEFL, TOEIC, and Free Talk sessions.
• Incorporate real-world business scenarios, workplace communication, and industry-specific vocabulary.
• Conduct engaging Free Talk classes to improve students’
speaking fluency, pronunciation, and confidence in real-life communication.
• Provide correction and constructive feedback during discussions.
• Teach and guide learners through structured preparation for IELTS, TOEFL, and TOEIC exams.
• Track learners' progress and adjust lesson plans based on
performance and goals.
• Build good rapport with learners and respect their diverse backgrounds and goals.
• Use online platforms, multimedia resources, and interactive tools for virtual classes.
• Help students improve their English for career advancement,
including resume writing, interview preparation, email communication, and meeting participation.
2015
-
2024
51Talk
(ESL Teacher)
• Conduct English lessons online to Chinese students at any levels ages 6-65 years old.
• Teaching Business English, Travel English, IELTS, Interview English and Conversational English from beginner to advanced students and phonics to younger students.
• Focuses on improving grammar, listening and speaking skills.
May 2015
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September 2015 (Project-based)
Commercial Real Estate Company (US-based)
(DeskZone)
•Prospecting of Brokers and Commercial Real Estate
Companies and potential Clients on google and social media.
2007
-
2013
Infocom Technologies/IPLUS Intelligent Network(ePLDT) December 7, 2007 – January 13, 2013 (5 years)
(Network Support Associate /Customer Service Representative)
• Perform troubleshooting solutions for those customers who have been experiencing internet connection troubles like slowdown connection, browsing and email problem.
• Assist customers to understand their statement of account and help them resolve some of their billing issues.
• Reconnect disconnected telephone and internet via system. • Configuration of network thru system when a client has internet trouble.
• Issuance of Service order for client’s service request.