2021
High School
APEC Schools- Bacoor
More Info About Me
I am a highly motivated and dedicated individual with a passion for continuous learning. I am actively seeking an opportunity where I can apply my extensive knowledge and expertise to provide exceptional service. With a solid background in operations and customer service, I have gained valuable experience over the course of 2 years. I began my journey as a Customer Representative and quickly progressed to become a Resolution Specialist.
Throughout my tenure, I underwent extensive training in providing support through phone calls, chat functions, and email correspondence. I am confident that my skills and expertise will make a positive impact in any role I take on.
My Skills and Competencies
Amazon Account Management
Customer Support
Resolution Specialist
Social Media Management
Graphic Designer
Data Entry
Certificates
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My Experience and Education
2023
-
2024
Amazon Operations Services Philippines Inc.
(Resolution Specialist)
Last point of contact. As a resolution specialist, we are responsible for deescalating contacts. We are also called supervisors. The one that was being reached out when problems were not solved by the Customer Service Associates.
2021
-
2023
Amazon Operations Services Philippines Inc.
(Customer Service Associate)
Helps with logistics inquiries. Supports drivers and customers about the status of the package.
My Services
Amazon Virtual Assistant
Helps you on your Amazon Seller account.
Executive Assistant
Make your work much easier
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.