2013
Bachelor of Science in Hotel and Restaurant Management
University of Cebu
More Info About Me
A graduate of Hotel and Restaurant management. A clerk with over 9 years experience in a hotel, resort and currently now working in one of the famous medical aesthetic clinic in the Philippines, Belo Medical Group. Highly organized, self-motivated, and proficient in booking clients/customers. Also an aspiring content writer and a copywriter with knowledge and interest in artistic and creative copywriting. Constantly improving and escalating.
My Skills and Competencies
Social Media Management
SEO Expert
Data Entry
Content Creator
Certificates
My Experience and Education
2017
-
2022
Belo Medical Group
(Patient Care Specialist)
• Responsible in scheduling appointments, providing information and maintaining detailed records and files.
• Good communication skills are an essential function to insure the smooth and effective operation of the unit.
• Performs clerical duties including typing, filing, and completion of simple forms.
• Answers phones, directs calls to appropriate individuals, and prepares messages.
• Sorts incoming mail and delivers to appropriate department or individual; processes outgoing mail.
• Performs other related duties as assigned.
2013
-
2016
Vistamar Beach Resort and Country Club
(Front Office Clerk)
• Manage the registration process.
• Operate hotel switchboard, take calls, provide information and transfer calls.
• Take reservations over the telephone, through emails and in person.
• Answer queries regarding hotel’s services, charges and dining facilities.
• Provide guests with directions around the hotel.
• Anticipate guests needs, respond and take action to meet their satisfaction.
• Be able to communicate to the guest in a genuine friendly greeting and a good manner.
2012
-
2013
Shangri-La’s Mactan Resort and Spa
(Admin in Food and Beverage Office (Practicumer/OJT))
• Encoding files using Microsoft Excel.
• Assisted in giving information’s in making reports. ·Book filing
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Expert
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.