Electronics Engineering
University of Santo Tomas
Highly motivated individual currently working on long-term projects and client-engagements across multi-cultural locations. Constantly seeking opportunities to provide solutions for customer journey by utilizing data analytics and engaging conversations.
University of Santo Tomas
-Building long-lasting connections with customers from multiple backgrounds through NetSuite interface implementations. Successfully delivering live end user trainings and change management adoption tools and strategies. Matching end-user needs with the available solutions in NetSuite.
-Creating event proposals that fit client requirements
-Supports customer service activities and handling of al l routine/minor customer complaints/enquiries
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.