2018
BSIT
University of Saint La Salle
More Info About Me
Adaptable IT professional with experience in network engineering support, troubleshooting, and online education. Skilled in resolving technical issues, managing client data, and collaborating with teams to ensure operational
efficiency. Proven ability to deliver customer-focused solutions and enhance user experiences in technical and educational settings.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2024
-
2025
SimpleICT
(Network Engineer Support)
- Provided customer support for network-related issues, ensuring prompt resolution and minimal downtime.
- Accurately maintained client records and organized information using Google Sheets.
- Collaborated with team members to troubleshoot and resolve technical concerns efficiently
2018
-
2025
51Talk, Bacolod City
(Online ESL Tutor)
- Delivered engaging online English lessons to students of varying ages and proficiency levels.
- Utilized interactive tools and platforms to enhance learning experience.
2017
-
2018
Ubiquity
(Technical Support Intern)
- Assisted IT staff with software installation and hardware/software troubleshooting.
- Processed and resolved ticket requests, ensuring minimal service interruptions.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.