2015
Bachelor of Science in Entrepreneurship
Bicol University Tabaco Campus
More Info About Me
I am a trained Virtual Assistant and Social Media Manager.
I help business owners and coaches with their brand awareness, promotions and to maximize their time and productivity by assisting them with their daily tasks.
I am a goal-oriented and dedicated to high levels of customer satisfaction and meeting aggressive business goal. I have good English skill and a high sense of responsibility towards achieving goals. With my previous work, I've learned to multitask with my duty and as well as on handling customers. Resolving customer complaints, to guide them and provide relevant information. Also prepares monthly sales report of the organization and statement of account for clients. I am resourceful and can adapt quickly to most situations. I lean towards being an efficient rather than being hardworking person.
My Skills and Competencies
Social Media Manager
Facebook Ads Management
Data Entry
Content Creator
Graphic Design
Certificates
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My Experience and Education
2021
-
2022
Bright & Beautiful
(Social Media Manager, Facebook Ads Manager, and Graphic Design)
• Running company social media advertising campaigns.
• Formulating high-quality novel written and visual content for each social media campaign.
• Building a social media presence by maintaining a solid online presence.
• Monitoring the company's brand on social media.
• Building brand awareness by engaging relevant influencers.
• Managing our online communities to ensure respectful and appropriate engagement.
• Responding to comments on each of our accounts.
• Overseeing customer service provided via social media.
• Analyzing data to determine whether social media campaigns have achieved their objectives.
2021
-
2022
Bright & Beautiful
(E-Commerce Virtual Assistant)
Responsible for providing exceptional customer service and retail assistance within the Gallery gift shop both on site and online and to generate revenue for the Gallery and enhance the visitor’s experience using Shopee Philippines.
• Product research
• Product description writing
• Image editing
• Product listing and optimization
• Managing inventory
• Handling order processing
• Assistance in returns and exchanges
2015
-
2021
Megatrade Pawnshop
(Cahier, Vault Custodian, and Administrative Staff)
Monitoring the movement of items in and out of the vault. Ensuring safety of items, such as cash and jewelries.
• Monitoring the movement of items in and out of the vault.
• Ensuring safety of all items in vault such as cash and jewelries.
• Conduct physical inventory of all pawned items and prepare the list of all jewelries to be auctioned.
• Manage transactions and collect payments with customers using cash registers.
• Issue receipts, refunds, change or tickets.
• Resolve customer complaints, guide them and provide them relevant information.
2018
-
2021
Ukay Ganda
(Social Media Manager)
My Services
Data Entry
Encoding information from different sources into the company computer system.
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.
Personal Preferences
"Knowing others is intelligence. Knowing yourself is pure wisdom. Mastering others is strength. Mastering yourself is a true power."
Jenelyn Brito
It was such a great experience to work with Noralyn as my previous Social Media Manager with my business Ukay Ganda. She really helped me to improved my Facebook page and boost. All the insightful advice really helped me increase the overall sales. I will highly recommend her service!
Tina Daroy
For six years working with Noralyn and as her previous Manager, I've known her as a respectful and a friendly to our customers and clients. Also, great at taking care of the complaints of our customers. Very trustworthy as a keeper or a vault custodian who assigned as monitoring the movement of items such as cash and jewelries. A very reliable that can multitask things, efficient employee, and responsible to her duty. I highly recommended!