BA- Psychology
University of Cebu
With 6 years experience in BPO industry both Voice and/ Non voice accounts and 4 years of being a Project manager.
I also expanded my skills and knowledge from working at the comfort of my home as an Online English Teacher and a Project Manager for a General Maintenance company based in Columbus, Ohio.
Dispatcher- Sending technician and follow-up ETA's
I am equipped with a dedicated home office, a laptop computer, a fast and reliable internet connection as well as a working headset. I am up for any challenge like Data Entry, Shopify, Live Chat Support, and more. I can easily adapt and follow instructions very well
University of Cebu
Inbound/Outbound calls, booking customers for a tech visit to get an estimate
for an electrical job. Ex. Panel upgrade, EV charging installation, outlets, switches, home re-
wiring etc.
Monitor’s technicians ETA, provide clients update and follow up clients to
assure job was done properly.
Teaching English as a 2 nd language for Koreans, Taiwanese, and Japanese students.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.