2008
BA- Psychology
University of Cebu
More Info About Me
With 6 years experience in BPO industry both Voice and/ Non voice accounts and 4 years of being a Project manager.
I also expanded my skills and knowledge from working at the comfort of my home as an Online English Teacher and a Project Manager for a General Maintenance company based in Columbus, Ohio.
Dispatcher- Sending technician and follow-up ETA's
I am equipped with a dedicated home office, a laptop computer, a fast and reliable internet connection as well as a working headset. I am up for any challenge like Data Entry, Shopify, Live Chat Support, and more. I can easily adapt and follow instructions very well
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2024
AYCE Electric
(Dispatcher)
Inbound/Outbound calls, booking customers for a tech visit to get an estimate
for an electrical job. Ex. Panel upgrade, EV charging installation, outlets, switches, home re-
wiring etc.
2018
-
2023
KFM 24/7 Inc.
(Project Manager and Processing)
Monitor’s technicians ETA, provide clients update and follow up clients to
assure job was done properly.
2016
-
2019
Bibo Global Opportunity
(ESL teacher)
Teaching English as a 2 nd language for Koreans, Taiwanese, and Japanese students.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.