2013
BS-Education
University of Perpetual Help System Laguna
More Info About Me
I am a thoughtful and detail-oriented professional with a passion for delivering high- quality work. My strength lies in my ability to focus deeply on tasks, analyze complex problems, and develop creative solutions. I enjoy working in environments where I can make a meaningful impact through my attention to detail and behind-the-scenes contributions.
Being an introvert, I do best in positions that let me work alone or in small, cooperative groups where I can contribute my best ideas and engage fully. In my spare time, I like to watch random videos on YouTube or TikTok, listen to music, and occasionally go indoor roller skating. These activities help me stay grounded and keep improving both personally and professionally.
My Skills and Competencies
Bookeeping
Project Management
Customer Service
Data Entry
Graphic Design
Certificates
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My Experience and Education
2024
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2024
Demand Construction
(Phase 1 Manager)
In charge of managing the first phase of the solar project process, making sure that everything runs well from job submission to completion of phase 1. Managing crucial tasks like deal scrub, site surveys schedule, site survey review, true-up, change order and NTP are all part of this function. Carry out project evaluations, and establish comprehensive reports, works in conjunction with cross-functional teams by keeping lines of communication open and making sure all paperwork is complete.
2022
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2024
Better Earth
(Project Review Specialist)
Conduct meticulous deal scrubbing to ensure accuracy and completeness, safeguarding the integrity of each transaction. Implement thorough true-up processes, harmonizing data to guarantee precision and alignment with established standards. Efficiently handle Notice to Proceed (NTP) procedures, collaborating with relevant stakeholders to facilitate seamless project initiation. Oversee the development and approval of comprehensive
Scope of Work (SOW), ensuring clarity and adherence to project objectives. Facilitate the seamless processing of change orders, adapting project parameters to align with evolving requirements. Manage and respond to Project Review Requests, ensuring comprehensive assessments to drive continuous improvement and operational excellence.
2018
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2022
Optum Global Solutions
(Subject Matter Expert)
Serve as a key resource for ensuring compliance, developing strategies, and providing insights on health insurance operational processes. Included in the task I do are:
-Assess organizational requirements and identify appropriate fixes to enhance program effectiveness.
-Offer suggestions for streamlining procedures and creating a hassle-free member experience.
-Create process update materials using Microsoft PowerPoint and distribute them via chat and email.
-Verify that appeals and grievance filings adhere to the rules.
2015
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2018
Alorica
(Customer Service Representative)
Serve as the primary point of contact for policy holder, providing exceptional service by addressing their inquiries, resolving issues, and offering guidance on their health and dental insurance, claims, and benefits.
2014
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2015
Royal Cable
(Admin Staff)
In charge of overseeing document scanning, filing, and making sure hard and soft copies are maintained correctly for convenient access. Accurately and efficiently encoding, updating, and modifying payment data.
My Services
Customer Service Support
Providing customer support via phone, email, or chat, handling inquiries, and resolving issues effectively.
Project Management
Manage project processes, conduct evaluations, and collaborate with teams to ensure smooth operations.
Data Entry
Maintains data accuracy and completeness by inputting and updating information in a computer system or database.