Hey I am Nikki

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More Info About Me

Professional and enthusiastic customer service agent able to resolve customer problems efficiently and increase customer satisfaction. Calm and composed in stressful situations, solution-oriented with years of experience in providing friendly and effective customer service and sales. Offers expertise in time efficiency, organizes documentation for easy access and detailed informations, multi tasking skills that increase productivity, quick learner, problem solver used to dealing with a diverse audience and achieving the best results.

Nikki Pagtama
Pasig City, Philippines
pagtamanikki@gmail.com
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

Social Media Management
Graphic Designer
Data Entry
Content Creator

Certificates

GVA

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2017
International Tourism and Hospitality Management

Lyceum of the Philippines University

2022 - 2023
Kinkao Thai Bistro Maldives
(Server/ Hostess)

-Greeting customers as they walk into the restaurant and helping guests with reservations and guiding them to their table. Consistently adhered to quality expectations and standards.

2021 - 2022
Teletech
(Customer Service Representative)

-Handled customer inquiries and complaints.

2021 - 2021
Robinson's Land Corporation
(Senior Property Specialist)

-Organized and and Hosted VIP clients and was responsible for handling exclusive clients.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Pasig City,
Philippines
Email :
pagtamanikki@gmail.com


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