2017
International Tourism and Hospitality Management
Lyceum of the Philippines University
More Info About Me
Professional and enthusiastic customer service agent able to resolve customer problems efficiently and increase customer satisfaction. Calm and composed in stressful situations, solution-oriented with years of experience in providing friendly and effective customer service and sales. Offers expertise in time efficiency, organizes documentation for easy access and detailed informations, multi tasking skills that increase productivity, quick learner, problem solver used to dealing with a diverse audience and achieving the best results.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2023
Kinkao Thai Bistro Maldives
(Server/ Hostess)
-Greeting customers as they walk into the restaurant and helping guests with reservations and guiding them to their table. Consistently adhered to quality expectations and standards.
2021
-
2022
Teletech
(Customer Service Representative)
-Handled customer inquiries and complaints.
2021
-
2021
Robinson's Land Corporation
(Senior Property Specialist)
-Organized and and Hosted VIP clients and was responsible for handling exclusive clients.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.