2011
BSBA Management
Mindanao State University
More Info About Me
Customer service representative with over 5 years of experience in telephone customer service, including retail and healthcare. I am someone who is always excited to learn new things and be given tasks to accomplish. I am level-headed most of the time and I usually make my decisions based on what would happen if I were to choose that decision.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2023
Capital Growth
(Appointment Setter / Texter)
-Texting homeowners, asking if they are interested in selling their property. Sending atleast 3,000 texts a day. Verifying the conditions of the property and setting an appointment if the lead is willing.
2021
-
2022
Lone Star Home Buyers of Texas
(Cold Caller - Part Time)
-Calling homeowners, asking if they are interested in selling their property. Making around 250-300 calls a day. Gathering information regarding the condition of the property and gauging if how interested the homeowner in selling his/her property.
2016
-
2022
General Santos Doctors Hospital, Inc.
(Assistant Credit and Collection Officer)
-Generate and send out billing invoices
-Advise customers of necessary actions and strategies for debt repayment
-Locate and notify customers of delinquent accounts by telephone and email
-Provide customer service regarding collection issues, process customer refunds, process and review account adjustments
Resolve client discrepancies and short payments
Responsible for monitoring and maintaining assigned accounts - customer calls, accounts adjustments, small balance write off, customers reconciliations and processing credit memos
-Enlist the efforts of sales and management when necessary to accelerate the collection process
-Negotiate credit extensions when necessary
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.