2012
Bachelor of Science in Information Technology
Colegio de San Juan de Letran
More Info About Me
Hello! My name is Nikki, and I am an experienced and passionate social media manager. I have a strong background in leveraging various social media platforms to achieve marketing and branding goals. I have experience in creating and managing content, building relationships with customers, and managing campaigns to increase engagement and drive sales. I am highly organized and I am always looking for new ways to maximize my clients’ online presence. I am eager to join a team and help them reach their goals.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2017
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2017
Smart Communications Inc.
(Cashier Inventory Officer)
- Cash Handling
-Organizing and keeping records of inventory
-Collaborate with customer service team members to give exceptional service.
-Reports discrepancies in the collection.
2013
-
2016
The Medical City Clark
(Office Staff)
-Answering incoming calls from both customers and billing department.
-Filling and scanning of documents and logged them in the company's proprietary computer system for future review by other internal departments.
-Printing and distributing of pay slips.
-Encoding and updating inventory of medicine equipment and tools.
2012
-
2013
PLDT
(Office Staff)
- Gather customer's information and determine the issue by evaluating and analyzing the symptoms.
- Research required information using available resources.
-Redirect problems to appropriate resources while following standard processes and procedures.
-Helped in analyzing all company data entry systems and assisted in preparing recommendations for system-wide efficiency improvements.
-Stay current with the system information, changes and updates.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.